Estimate, not appointment
Conditions can change. The outlet remains responsible for call order and service decisions.
Implemented in the pilot buildDigital queue
Give guests a turn without forcing an account.
A guest can join from the browser, keep a private live pass and return when the outlet moves the turn closer. Normal walk-ins remain part of the restaurant’s service.
Guest experience
Private by default. Useful without notifications.
The pass exposes only that guest’s turn. No name, phone number or account is required to join. Browser alerts are optional; the live pass remains the source of truth.
- Anonymous join
- Party size
- Approach and called states
- Missed-turn fairness
- Ready-for-collection state after a linked order
Wait estimates
Digital turns plus what staff sees in the outlet.
A universal line cannot be forced on every walk-in. QwikPass therefore combines active digital turns with an outlet-provided in-store wait band and displays a range rather than a guaranteed time.
Walk-ins still work
Staff can continue direct service and update the observed wait signal when conditions change.
Alerts are optional
Browser notifications require permission. WhatsApp and SMS are separate provider-dependent delivery channels.
See the queue from both sides.
Guests can try the public outlet flow; restaurant teams can set up the pilot workspace.